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01 - 3 Three 12GB Mobile Broadband Sim Card Pack Pay As you Go Preloaded Topup
3 Three 12GB Mobile Broadband Sim Card Pack Pay As you Go Preloaded Topup

02 - BitDefender Total Security (2015) 3 PC/User 1 Year Activation License Key
BitDefender Total Security (2015) 3 PC/User 1 Year Activation License Key

03 - BitDefender Total Security (2015) 1 PC/User 1 Year Activation License Key
BitDefender Total Security (2015) 1 PC/User 1 Year Activation License Key

04 - Canon CLI-521M Magenta Ink Cartridge MP540, MP620, MP630, MP980, IP3600
Canon CLI-521M Magenta Ink Cartridge MP540, MP620, MP630, MP980, IP3600

05 - Canon CLI-521Y Yellow Ink Cartridge MP540, MP620, MP630, MP980, IP3600
Canon CLI-521Y Yellow Ink Cartridge MP540, MP620, MP630, MP980, IP3600

06 - BitDefender AntiVirus Plus (2015) 1 PC/User 1 Year Activation License Key
BitDefender AntiVirus Plus (2015) 1 PC/User 1 Year Activation License Key

07 - ASUS TPM/FW3.19 Trusted Platform Module
ASUS TPM/FW3.19 Trusted Platform Module

08 - BitDefender Total Security (2014) 3 PC/User 1 Year Retail DVD
BitDefender Total Security (2014) 3 PC/User 1 Year Retail DVD

09 - Canon CLI-521BK Black Ink Cartridge MP540, MP620, MP630, MP980, IP3600
Canon CLI-521BK Black Ink Cartridge MP540, MP620, MP630, MP980, IP3600

10 - BitDefender Internet Security (2015) 1 PC/User 1 Year Activation License Ke
BitDefender Internet Security (2015) 1 PC/User 1 Year Activation License Ke
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BitDefender Total Security (2014) 3 PC/User 1 Year Retail DVD
I purchased the Bitdefender Total Security 2012 for my main ..
5 of 5 Stars!
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ASUS MeMO Pad Spectrum Cover White + Screen Protector
ASUS MeMO Pad Spectrum Cover White + Screen Protector

£9.59 (inc VAT) / £7.99 (exc VAT)
Delivery & Returns Delivery & Returns
Delivery

KSN offer delivery throughout the United Kingdom, we use a combination of delivery services & couriers to ensure we offer a reliable and consistent service to our customers ordering online.

KSN now operates very closely with our suppliers & we receive updates to stock levels & pricing daily, thus ensuring we keep our pricing as competitive as possible.

As we dispatch from multiple locations orders are subject to one additional working day for processing, this gives us ample time to pick, pack & arrange delivery to you.
e.g. if you place an order & choose Royal Mail (RM) Recorded 1st class (which is a 1-3 working day service) we ask that you allow 2-4 days for it to arrive before contacting KSN customer services.

Customers can be sure to receive order confirmation emails after placing an order to confirm the goods ordered. A further email is also sent once goods are dispatched, tracking reference(s) will be provided if applicable.

All delivery charges are based upon weight. The checkout system will automatically make delivery selection easier by only showing services compatible with your basket total.
The chart below shows the delivery options we offer.

Delivery Chart

In some instances your order may be delayed due to uncontrollable circumstances, we will keep our customers informed as soon as possible of any issues that may arise.
We accept no responsibility for items lost or damaged during transit, it is the customerís responsibility to choose a delivery service offering adequate compensation, but will do everything in our ability to help if this should ever occur.

Returns

Items damaged in during delivery

If any items were damaged in transit, we ask that you report it to us within 3 working days. If the items are visibly damaged on receipt, it's compulsary to sign the carrier's delivery note accordingly & mention this to the courier. Items should be returned in their original packaging complete with all accessories and documentation. Once received back into our offices, we'll issue a replacement or refund for value of the goods returned. In this circumstance and for a genuine claim, KSN will reimburse the return postal cost or the original postage premium paid, whichever is the lesser amount.

Items Faulty on Arrival

If your items are faulty on arrival, you have 14 days in which to inform us of the fault. Items should be returned in their original packaging complete with all accessories and documentation. Once we have verified the fault, we'll issue a replacement or refund for the value of the goods.

We test returned items, and if a returned item is found NOT to be faulty by our technicians we will return the item to you, in this instance you will be liable for the return carriage, if you wish a refund can still be provided, however a strict 15% restocking & administration fee will be deducted from refund value. In this circumstance and for a genuine refund claim, KSN will reimburse the return postal cost or the original postage premium paid, whichever is the lesser amount.

Items Faulty in Warranty Period

If any of your purchases develop a fault, and it's more than 14 days since receipt, then provided your item is within its warranty period, you are entitled to a warranty repair. In some cases, manufacturers provide a specialist full on-site service and/or telephone help facilities for your convenience which we recommend you use in order to correct the fault quickly. For all customers all warranty repairs after 14 days of receipt are referred directly to the manufacturer (unless otherwise stated).

Certain manufacturers will defer the client back to the reseller, KSN. In this case KSN will gladly support warranty claim, however the customer will be liable for any return postal costs incurred for arranging the repair/replacement goods with the manufacturer.

Certain items are excluded and/or have further restrictions from our return policies such as Software titles and digital media products as once they have been opened and the software activation code/key exposed we are no longer by law required to offer a refund policy on such products. We recommend leaving software products sealed if you wish to return them after purchasing.

Refurbished & Clearance

Refurbished & clearance product lines are sold with 90 calendar days warranty only, and therefore any claims under the warranty after 90 days of receipt will not be accepted.

Incorrectly ordered & unwanted items

If you incorrectly ordered something or simply changed your mind after receiving the goods, we will be happy to accept return of the goods. However a strict 15% restocking & administration fee will be deducted from refund value. Goods returned will be at the customerís expense & KSN do not refund postage or delivery costs in any circumstance.

How to return

You are required to contact KSN as quickly as possible for any queries regarding returns & warranties. We will assess the situation & if your claim is valid a RMA number will be issued via email to you & instructions on how & where to return your goods to. Returns are not accepted if a RMA has not been issued first.

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KSN Sell the latest Kaspersky 2013 range including Kaspersky internet security 2013, kaspersky antivirus 2013, kaspersky one, kaspersky pure and also Kaspersky Security for Mac
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