Advanced Search  
KSN are proud to be a authorised Asus Gold Partner. Buy your Asus products with confidence from KSN.   Secured By RapidSSL and Trustico  KSN are proud to support Verified by Visa & Secure Code by MasterCard schemes. KSN
Home Catalog Frequently Asked Questions My Account | Cart Contents | Checkout
Categories
Components
Computers
Consumables
Networking
Peripherals
SmartPhones
Software
Sound & Vision
Storage
Surveillance
Xtra-Bargains
Specials
Newest Products
Goto...
Manufacturers
Our Bestsellers

01 - 3 Three 12GB Mobile Broadband Sim Card Pack Pay As you Go Preloaded Topup
3 Three 12GB Mobile Broadband Sim Card Pack Pay As you Go Preloaded Topup

02 - BitDefender Total Security (2015) 3 PC/User 1 Year Activation License Key
BitDefender Total Security (2015) 3 PC/User 1 Year Activation License Key

03 - Canon CLI-521M Magenta Ink Cartridge MP540, MP620, MP630, MP980, IP3600
Canon CLI-521M Magenta Ink Cartridge MP540, MP620, MP630, MP980, IP3600

04 - Canon CLI-521Y Yellow Ink Cartridge MP540, MP620, MP630, MP980, IP3600
Canon CLI-521Y Yellow Ink Cartridge MP540, MP620, MP630, MP980, IP3600

05 - BitDefender AntiVirus Plus (2015) 1 PC/User 1 Year Activation License Key
BitDefender AntiVirus Plus (2015) 1 PC/User 1 Year Activation License Key

06 - Canon CLI-521BK Black Ink Cartridge MP540, MP620, MP630, MP980, IP3600
Canon CLI-521BK Black Ink Cartridge MP540, MP620, MP630, MP980, IP3600

07 - B156XW02(V.2) NEW 15.6" HD Wide WXGA LED Laptop Screen Panel
B156XW02(V.2) NEW 15.6" HD Wide WXGA LED Laptop Screen Panel

08 - ASUS RT-AC68U Wireless Broadband Router - 1300Mbps - Dual-Band
ASUS RT-AC68U Wireless Broadband Router - 1300Mbps - Dual-Band

09 - BitDefender AntiVirus Plus (2014) 3 PC/User 1 Year Retail DVD
BitDefender AntiVirus Plus (2014) 3 PC/User 1 Year Retail DVD

10 - BitDefender AntiVirus Plus (2015) 3 PC/User 1 Year Activation License Key
BitDefender AntiVirus Plus (2015) 3 PC/User 1 Year Activation License Key
Reviews  more
3 Three 12GB Mobile Broadband Sim Card Pack Pay As you Go Preloaded Topup
I have bought from KSN-Online before and will continue to do ..
5 of 5 Stars!
Specials  more
ASUS MeMO Pad 10 TriCover White
ASUS MeMO Pad 10 TriCover White

7.19 (inc VAT) / 5.99 (exc VAT)
Frequently Asked Questions Frequently Asked Questions

Ordering

1.1 How can I place an order with KSN?
Website & Telephone; KSN prefer orders via our website checkout system to ensure accurate & prompt order processing, however we are more than happy to accept your order via telephone on 0871 230 0540.

1.2 What payment methods do you accept?
UK Customers
We accept most major credit & debit cards including VISA, VISA DEBIT, DELTA, ELECTRON, MASTERCARD, MAESTRO, SOLO for both online & telephone orders. Bank Transfers can also be arranged upon request for both telephone orders & online. We offer 1% discount for instant Bank Transfer/BACS payments.

International (non-UK)
We accept orders & can ship all over the world. All international orders can be paid for via Bank/Wire transfer or Credit/Debit card. Each international order is verified by our sales staff & then we can email you the required information allowing you to make secure online card payment or issue a Bank Transfer to us.

1.3 Are there surcharges for certain payment methods?
No surcharges apply to online orders.
Due to increased charges from our merchant providers and administration costs, we are required to charge a 1.0% surcharge to cover our additional overhead for telephone payments only.

1.4 What is the order cut-off time?
The order cut-off time is 5:00pm GMT (17:00) Monday Friday.

1.5 Can I cancel an order?
You have till the end of the same working day of placing the order to cancel or amend it. Cancellations or amendments can be requested via email or telephone. [Orders placed on weekends have till end of Monday] Once this time passes your order will be subject to the returns policy, and any requests for cancellation will have to be done via RMA processing.


Delivery

2.1 Ive placed an order, when will it be dispatched?
All orders are dispatched in 1 or 2 working days, this is subject to us receiving a cleared payment & that all goods in your order were in stock on the day of ordering.

2.2 When is stock allocated?
Stock is allocated at the end of day for orders placed during Monday to Friday; orders placed on weekends have stock allocated the next working day (excluding Bank Holidays).

2.3 Can you dispatch my order same day?
Only orders placed on the Next Working Day Delivery option will be dispatched same or next working day, all other orders require at least 1 working day for order processing as we dispatch from multiple locations.

2.4 How am I notified of order updates?
KSN will always update customers via automated emails when a order is received & also when an order is dispatched.

2.5 I choose a delivery service that should have a tracking number, how can I get this information?
KSN will automatically add tracking information to your order status emails when your goods are dispatched.

2.6 Can I collect my order?
At the present moment in time we have temporarily disabled the collection service.

2.7 Can I obtain more information regarding deliveries?
Yes. Please see our Delivery & Returns information page for further information.


Returns

3.1 How do I return an item that I ordered?
Please see our Delivery & Returns information page for further information.
Continue
Shopping Cart  more
0 items
Information
About us
Conditions of Use
Contact Us
Delivery & Returns
FAQ's
Site Map
Privacy Notice
Follow Us
Like KSN on FacebookFollow us on Twitter!
KSN Independant Customer Reviews
KSN Independant Customer Reviews
KSN Sell the latest Kaspersky 2013 range including Kaspersky internet security 2013, kaspersky antivirus 2013, kaspersky one, kaspersky pure and also Kaspersky Security for Mac
KSN are giving away FREE Live Drive unlimited online backup and storage with every online order over 250!
   About us  |  Conditions of Use  |  Contact Us  |  Delivery & Returns  |  FAQ's  |  Privacy Notice  |  Site Map  

PayPal Logo
KSN use secure Sage Pay systems to accept all major card payments
Email: sales@ksn-online.co.uk | Telephone: 0871 230 0540

VAT registered
Copyright 2005-2016 KSN
All rights reserved
Visit KSN on ShopMania